{{ $ticket->subject }}

{{ $ticket->ticket_number }}

{{ ucfirst($ticket->status) }}
@if(session('success'))
{{ session('success') }}
@endif

Ticket Details

Priority
{{ ucfirst($ticket->priority) }}
Requested By
{{ $ticket->user?->name ?? 'N/A' }}
Created
{{ optional($ticket->created_at)->timezone(config('app.timezone'))->format('d M Y, g:i A') ?? 'N/A' }}
Status
{{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
@csrf @method('PATCH')
Save Status

Conversation

{{ $ticket->user?->name ?? 'User' }}
{{ $ticket->description }}
@forelse($ticket->replies as $reply)
{{ $reply->user?->name ?? 'User' }}
{{ $reply->created_at->diffForHumans() }}
{{ $reply->message }}
@empty
No replies yet.
@endforelse
@csrf
Send Reply